Profile N° 01

Pascal Briner

I design structure for systems the way an architect designs structure for buildings — clear foundations, honest materials, no ornament that doesn't earn its place.

  • 01Platform architecture across ServiceNow, Identity & Access Management and Microsoft 365.
  • 0228 years digital-first — from host-system helpdesk to leading architecture teams.
  • 03Off the clock: Nürburgring, padel, golf, DJing & producing electronic music, cooking, and home automation.
Portrait of Pascal Briner
Portrait — Pascal Briner
About

Blueprint before build.

A tech professional with an architect's instinct for structure, proportion and reduction — applied to enterprise systems instead of buildings.

"Digital first is not a buzzword for me — it's a promise. My entire career has played out in the digital space."

A genuinely loyal, flexible, committed and resilient team player — quick to grasp new concepts, and always eager to learn. I approach tasks in a structured way and solve problems with a practical, hands-on mindset.

That shows up in how I work today: translating business need into platform design on ServiceNow, securing the perimeter with modern Identity & Access Management, and keeping the Microsoft 365 estate coherent as organisations scale.

Skills

Tools of the trade.

A working set spanning platform architecture, security, collaboration tooling and delivery.

01

ServiceNow

Platform architecture, workflow design and governance across the Now Platform.

92%
02

IT Architecture

Enterprise & solution architecture — designing systems that stay legible as they scale.

95%
03

Project Management

Structured delivery of complex, cross-functional technology initiatives — with a proven track record leading multi-million Swiss franc projects.

85%
04

Web Technologies

Comfortable across the modern web stack, from markup to deployment.

80%
05

Identity & Access Management

IAM strategy, access governance and secure identity lifecycle design.

90%
06

Microsoft 365

Tenant architecture, collaboration tooling and governance across the M365 suite.

88%
Also worked with
  • One Identity Manager
  • Azure B2C
  • Adobe AEM
  • WordPress
  • PHP
  • HTML5 / CSS3
  • .NET / C#
  • MSSQL / MySQL
  • Google Analytics & Tag Manager
  • Scrum / ITIL
Experience

A career timeline.

Nearly three decades in the digital space — from host-system helpdesk to leading architecture and engineering teams.

2018 — Present

Head of Unified Communication & Collaboration

Franke Technology & Trademark Ltd. · ServiceNow · One Identity Manager · Microsoft 365

Leading a six-person team spanning three disciplines: lead engineers for Microsoft 365, ServiceNow and IAM, a senior ServiceNow developer, a ServiceNow developer and an IAM engineer. Designed a self-service portal that automated a large share of both IT and business processes, digitising workflows that were previously manual and cutting turnaround time while raising quality.

2014 — 2018

Teamleader Electronic Business Solutions

Franke Technology & Trademark Ltd.

Owned 24/7 operation of the internet and intranet infrastructure (Adobe AEM 6.1). Acted as the link between internal marketing and external vendors on B2B, B2C, email marketing and marketing automation for the Franke Group worldwide. Led two senior project managers.

2011 — 2014

Teamleader Projects & Managed Services

Franke Technology & Trademark Ltd., Hergiswil

Responsible for Unified Communications (Lotus Notes, videoconferencing) plus internet and intranet. Led the technical migration from Lotus Notes to Google Apps for Work across the entire Franke Group (5,600 users) within one year. Led a team of six, including one project lead and five specialists.

2001 — 2010

Group Web Coordinator

Franke Group

Built out the group's internet and intranet infrastructure and its organisational setup. In 2009, consolidated 35 separate CMS installations onto a single Adobe AEM platform and connected it to the existing product information management systems.

2000 — 2001

Web Editor & Webmaster

Franke Schweiz AG

Developed the CMS (PHP, PostgreSQL, Linux) that Franke ran on for eight years, and prepared and published web content.

1999 — 2000

Microsoft Office Application Helpdesk

GIA Grapha Informatik AG

Built and maintained custom Microsoft Office applications, primarily Access-based solutions.

1998 — 1999

IT Helpdesk, Host Systems

Credit Suisse, Zürich

Kept host-system operations running and handled second- and third-level requests from the business.

1996 — 1998

Banking Hotline

Neue Aargauer Bank, Brugg

Supported customers and branch staff on banking products and systems via the bank's telephone hotline.

1992 — 1996

Commercial Apprenticeship

Neue Aargauer Bank, Rothrist · With Berufsmatura

Completed a commercial apprenticeship alongside the Berufsmatura vocational baccalaureate, the foundation for a career that moved fully into IT soon after.

Credentials

Certifications & education.

ServiceNow Certified Administrator (re-certification)2026
ServiceNow Certified Administrator (re-certification)2020
ServiceNow Certified System Administrator2018
Certified Scrum Master, Scrum Alliance2016
CAS in E-Commerce & Online Marketing2015
Certified e-comtrust Consultant (CeCC)2015
IPMA Level D2011
ITIL V3 Foundation2011
Informatiker mit eidg. Diplom, Business Solutions2008
Informatiker mit Fachausweis, Web Development2004
Business English Vantage2002
Beyond Work

Off the clock.

The same appetite for precision, just on a track, a court, a fairway, behind the decks, in the kitchen, or wiring up the house.

01 Placeholder illustration representing the Nürburgring
Track

Nürburgring

Chasing clean lines through the Green Hell.

02 Placeholder illustration representing padel
Court

Padel

Fast games, sharper reflexes.

03 Placeholder illustration representing golf
Fairway

Golf

A quiet game that rewards patience.

04 Placeholder illustration representing DJing and music production
Studio

DJing & Production

Mixing sets and producing electronic music.

05 Placeholder illustration representing cooking
Kitchen

Cooking

Precision and patience, just with better smells. Thermomix evangelist.

06 Placeholder illustration representing home automation
Smart Home

Home Automation

Home Assistant and Shelly evangelist.

Tools

Built to poke around.

A small utility bench. First tool: point it at any Bitcoin address and watch balance and transaction history render live.

01 — BTC Scanner

Address lookup

Enter an address to begin.

02 — BTC Price

50/200-day moving averages

Loading BTC/USD price history...

BTC/USD, since 2015 (log scale)
  • Price
  • 50-day MA
  • 200-day MA
03 — What's it worth now?

Bitcoin lump-sum calculator

Pick a date and an amount.

04 — What's it worth then?

Inflation calculator

Pick an amount, an end year, and a rate.

05 — DNS Lookup

dig, without a shell

Enter a domain to begin.

06 — SSL Checker

Certificate, chain & grade

Enter a domain to begin.

07 — Mail Header Parser

Where did this email actually come from?

Paste raw headers above to begin. In Gmail: open the message, click the three dots, "Show original". In Outlook: File → Properties, or "View message source".

08 — .well-known Checker

Standard discovery files

Enter a domain to begin.

09 — Email Auth Checker

SPF, DKIM & DMARC posture

Enter a domain to begin.

10 — Subnet Calculator

CIDR, decoded

Enter an address with a CIDR prefix, e.g. 10.0.0.0/24.

11 — Security Headers Checker

HSTS, CSP & friends

Enter a domain to begin.

12 — Accessibility Checker

Alt text, labels & headings

Enter a domain to scan its home page markup. Static checks only — no color contrast or JS-rendered content.

13 — Color Scheme Builder

One to three colors, a whole palette

Give one to three colors; blanks are derived from the primary. Click a swatch to copy its hex.

14 — CSR Checker

Will the CA accept this request?

Paste a PEM-encoded CSR. It's decoded and its signature verified entirely in your browser — nothing is uploaded.

Contact

Pascal Briner Zofingen, Switzerland Architecture of Systems — Vol. I, 2026